- Call us to arrange for any returns at 1 (888) 358-6210 or you may email customer service at parts[at]moparpartscanada.ca.
- A reason for return and a copy of the invoice will need to be included with the return.
- If the VIN is not provided we cannot be held responsible for incorrect parts.
- There is a 20% restocking fee charged against all returned parts.
- Parts must be resalable and returned in the original packaging.
- If an item has been damaged upon delivery it must be returned in the original packaging.
- We cannot take back installed or used parts.
- Electrical parts are not returnable.
- We reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
- Return requests need to be within 30 days of receipt.
Cancellation Policy
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.